Information is collected by Progresso Research, how is PII collected, and how is it used?
1. Information You Submit.
Progresso Research collects information from Panel members during and after registration with a Panel, including, without limitation, during participation in a survey and in connection with the receipt and redemption of rewards and incentives. When you sign up for a Panel you will be asked to provide certain PII and demographic information, including, without limitation, your name, address(es), telephone number(s) (including home, cell, and/or business telephone numbers), email address(es), date of birth, and occupation/education, and racial and gender information. In addition to the collection of PII mentioned above, during and subsequent to the registration process, you may be asked to voluntarily provide or disclose Sensitive Data. “Sensitive Data” means PII that discloses or reveals health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, religious and philosophical beliefs and trade-union membership. Sensitive Data is used to target survey opportunities to you. By way of clarification, by voluntarily disclosing Sensitive Data to Progresso Research you expressly consent to the transfer of Sensitive Data by Progresso Research to the United States for storage and processing. Progresso Research collects PII and demographic information from non-Panel members prior to and during participation in a survey. You may submit, upload or transmit content or material, including, without limitation, photos, videos and/or any other similar or related content or material (“User Content”). If you submit User Content in connection with Progresso Research’s Services, the User Content may become publicly available and may be shared with third parties including, without limitation, Progresso Research’s clients, clients of Progresso Research’s clients and third party service providers. User Content should only include audio, video, images, or the likeness of the individual submitting the User Content and should not contain copyrighted or trademarked content or material of any third party. User Content should not include audio, video, images, or the likeness of anyone other than the user and should not contain any PII of or about anyone other than the user.
2. Information Collected Through Automated Means.
Progresso Research may also collect certain information automatically, such as information about: (i) your device or computer and its capabilities, including, without limitation, the operating system, the applications or programs on your device or computer, IP address, device carrier, device type, time zone, network status, browser type, browser identifier, unique device identification number, carrier user ID (a number uniquely allocated to you by your network provider), media access control address, international mobile equipment identity, locale and other information that alone or in combination may be used to uniquely identify your device or computer; and (ii) your activities in connection with Progresso Research’s Services, including, without limitation, survey data and responses, and reward, incentive, and/or sweepstakes information. Specific examples of this information, and the technology that collects it, are below: Social Media Information. You may be offered the opportunity to access Progresso Research’s Services through third party social media platforms. If you select such option, Progresso Research may collect certain profile information stored in your social media platform account.
Progresso Research’s Services may automatically gather and store certain information in log files, including, without limitation, data available from your web browser, including, without limitation, IP Address, browser type, internet service provider, referring/exiting pages, operating system, date/time stamp and click stream data.
Generally, digital fingerprinting assigns a unique identifier to your device or computer based upon the devices or computer’s technical settings, characteristics and IP Address. Progresso Research uses digital fingerprinting technology for quality control and validation purposes and fraud detection and/or prevention, including, without limitation, identifying duplicate or fraudulent respondents. Progresso Research may implement and use digital fingerprinting directly or through a third party vendor.
Generally, watermarking involves placing a technology or file on your device or computer to identify that it has previously been used to register with or access Progresso Research’s Services. Watermarking is used for quality control and validation purposes and fraud detection and/or prevention purposes. Progresso Research may engage in watermarking activities directly or through a third party vendor.
3. Information collected from Third Parties.
Progresso Research may obtain PII and demographic information from third parties, including, without limitation, information services bureaus, other sample suppliers and/or social media platforms. Progresso Research may use the PII for various purposes, including, without limitation, data validation, data append, fraud detection purposes, and/or sending you a one-time email to invite you to participate in a survey and/or join a Panel.
4. Use of Information.
What communications will I receive through Progresso Research’s Services? Progresso Research and/or Progresso Research’s agents, processors, and/or vendors or subcontractors may contact you or communicate with you as follows: 1. Via “push” notifications or SMS/text messages, if you expressly agree to receive such communications, for participation in survey.
2. Via email communications for the purpose of: (i) sending you survey invitations, (ii) communicating with you regarding your survey participation (past, present and/or future), (iii) communicating with you regarding reward or incentive information, enquiries and/or redemption, (iv) sending you newsletters, (v) sending you notices required to be provided hereunder or required by law, (vi) communicating with you regarding sweepstakes or prize draw promotions, including, without limitation, winning entries to or for such sweepstakes or prize draws, and (vii) responding to enquiries received from you. 3. Via telephone for the purpose of: (i) communicating with you on or about your survey participation (past, present and/or future), (ii) communicating with you regarding reward or incentive information, enquiries and/or redemption, (iii) sending you notices required to be provided hereunder or required by law, (iv) communicating with you regarding sweepstakes or prize draw promotions, including, without limitation, winning entries to or for such sweepstakes or prize draws, and (v) responding to enquiries from you. Additionally, Progresso Research may use the business or work telephone number you provide during panel registration or during completion of Progresso Research’s business-to-business profiler questionnaire to call you to verify: (a) your qualification for surveys designed for individuals working in certain professional or business roles or capacities, and/or (b) your registration or qualification for a survey panel(s) specifically designed for individuals in certain professions. The verification process may involve verifying information or data you have previously provided or supplied to Progresso Research.
Does Progresso Research share PII and other information collected through Progresso Research’s Services with third parties?
Progresso Research will disclose PII and other information collected through Progresso Research’s Services to third parties as follows:
Does Progresso Research hire third parties to recruit individuals to use Progresso Research’s Services?
How can I opt out of certain data collection and/or use?
There are multiple opt-out options for users of Progresso Research’s Services:
Panel members may opt-out by: (i) following the instructions set forth in your membership account; (ii) clicking on the unsubscribe link contained in a survey invitation and following the instructions on the opt-out web page; or (iii) contacting us as set forth below. You may opt out of email communications, by clicking the unsubscribe link in any email you receive from us or contacting us as set forth below. You may opt out of sharing social media platform profile data by changing your preference/profile settings with the social media platform regarding the sharing of data with third parties. To delete all information collected by Progresso Research please contact Progresso Research as set forth below.
How long does Progresso Research keep my PII and other information?
Progresso Research will retain PII and other information relating to your use the Services during your use of the Services and for up to one (1) year thereafter or such other period as may be required or permissible by law.
How can I access the PII and other information collected about me?
You may request access to review, correct, delete or to object to the processing of your PII by contacting us as set forth below.
Does Progresso Research collect data from children?
What security is available for the PII and other information collected through the Services?
Progresso Research maintains appropriate technical, administrative and physical safeguards to protect PII and other information disclosed or collected by Progresso Research. Progresso Research reviews, monitors and evaluates its privacy practices and protection systems on a regular basis. Notwithstanding the foregoing, transmissions over the Internet and/or a mobile network are not one hundred percent (100%) secure and Progresso Research does not guarantee the security of transmissions. Progresso Research is not responsible for any errors by individuals in submitting PII to Progresso Research.